Shipping & Live Guarantee Policy
By purchasing you are agreeing to the following terms:
We only ship within USA.
We offer Next Day shipping with FedEx.
We ship live creatures only from Monday to Wednesday.
Live guarantee is offered as long as the package is received upon delivery and with any DOAs reported within an hour. An unboxing video is required.
Shipping fee for replacements are covered for items over $200. For items under $200, the buyer is responsible for the shipping fee.
We are not responsible for any damage to the animals resulting from delays caused by the shipping service. Replacements can be sent, but the cost of shipping must be covered again.
Feel free to contact us with any questions at frognoseexotics@gmail.com!
